East Coast Admissions

At East Coast Admissions, we reserve a limited number of spaces each year to provide personalized guidance for every student navigating the college admissions process. Because of this commitment, our refund policy is structured to protect both families and our counselors’ time.

1. Enrollment & Payments

Full payment (or an agreed payment plan) is required at the time of enrollment. Your student’s spot in our program, which offers university application guidance for East Coast colleges, is confirmed once payment is received.

2. Refunds Before Services Begin

If a family withdraws before the initial kickoff session, a partial refund may be considered. A non-refundable administrative fee of $500 will be retained to cover onboarding, materials, and reserved counselor time.

3. Refunds After Services Begin

Once the first session has taken place, all fees become non-refundable. Families may pause services due to extenuating circumstances, but no refunds will be issued for unused time.

4. Credit Card Dispute / Chargeback

The Client agrees not to initiate a credit card dispute (“chargeback”) for services rendered. If a chargeback is initiated and East Coast Admissions loses the dispute, the Client remains financially responsible for any outstanding balance. In such cases, East Coast Admissions reserves the right to:

Invoice the Client directly for the disputed amount and any associated fees.

Suspend services and revoke portal access until the account is settled.

Pursue recovery of funds through collections or legal remedies if necessary.

By making payment, the Client acknowledges that they have reviewed East Coast Admissions’ refund policy and agree that disputes will be handled directly with East Coast Admissions, not through their credit card provider.

5. Payment Plans

Families on payment plans remain responsible for the full balance of the package, even if they choose to discontinue services early.

6. Our Commitment

While fees are non-refundable after services begin, families can feel confident knowing that our counselors are committed to delivering personalized, high-quality support throughout the admissions process, specifically for East Coast colleges.

Questions?

For refund or payment inquiries, please contact:

📧 admissions@eastcoastadmissions.com

📞 (212) 931-6198